CoffeePals Program Types

CoffeePals offers a variety of program types to help your team connect in meaningful ways. Below is a breakdown of each program type and how it can be used to foster engagement and community within your organization.

☕ Random Matching

What it is:
Participants are randomly matched with each other every cycle.

Best for:
Creating spontaneous connections across your entire team or organization without predefined structure.

🔄 Cross-Group Matching

What it is:
Admins define different groups (e.g., departments, locations, roles), and participants self-select into the group they belong to. CoffeePals then ensures that users are always matched with someone from a different group.

Best for:
- Cross-department collaboration
- Connecting remote offices
- Introducing new hires to experienced ambassador employees

👥 Intra-Group Matching

What it is:
Just like Cross-Group Matching, admins define the groups and users self-select into them. However, with Intra-Group Matching, CoffeePals matches people within the same group.

Best for:
- Book clubs
- Language-based matching
- Interest-based communities where commonality is key

🌐 Cross-Audience Matching

What it is:
CoffeePals matches participants from different audiences. Audiences could be Teams channels, Slack channels, or custom-defined groups using our attribute rule builder.

Best for:
- Matching across two or more communication channels
- Creating custom audience connections using attribute logic
- Team or department collaboration across silos

🎟️ Lottery Matching

What it is:
Each cycle, a designated host is matched with one person or a small group of people.

Best for:
- Meet the CEO programs
- Lunch lotteries
- Ambassador meetups
- Fireside chats

☕ Coffee Maker

What it is:
Instead of real-time meetings, Coffee Maker posts fun and thought-provoking conversation prompts in your channel. This asynchronous format allows users to connect over shared interests and discussions.

Examples of prompts:
- "What's your favorite movie of all time and why?"
- "Which season best represents your personality?"

Customization:
- Choose from various templates
- Set the frequency: multiple times a week or just once every few weeks

Best for:
- Asynchronous team bonding
- Casual engagement in busy workspaces
- Encouraging conversation without scheduling constraints


Need help deciding which program is right for you? Reach out to our support team or explore our Help Center for best practices.

Updated on: 06/05/2025