What are the different permission levels?

Are there administrative permissions?

Everyone in the organization has access to the dashboard (web application) to manage their personal settings. The dashboard features detailed permissions for programs, audiences, and subscription accounts. Subscription owners and administrators enjoy comprehensive access to all programs associated with their billing account.

Audiences

Audiences in CoffeePals are groups that can be assigned to a program. To create a program, a user must first add the CoffeePals app to their team or channel. Once the app is added, the group becomes available as an audience, which will appear on the audience page. This audience can then be used in a new or existing program.

Each audience has both owners and admins. Audience owners can assign additional admins. Together, audience owners and admins can manage the audience to:

Make the audience available to anyone in the organization.
Delete the audience

Programs

Programs have their own permission system. This allows anyone in your organization to create their own program and manage it. Program owners can add additional admins to manage the programs. Together, program owners and admins can manage the program to:

Manage the program configuration
Manage users within the program
View the match history and analytics

Subscription Accounts

Subscription accounts also have a permission system. Once a user creates a subscription account, they become the owner. They can invite others to be Admins or Program Creators.

Admins can:

Change a subscription plan
Edit the payment details
Manage any program under the subscription
View the payment history and invoices

Program Creators can:

Create new programs under the account
Cannot edit anything related to the subscription account

If you have any questions that we did not cover or feedback, hit the purple chat button at the bottom right of the screen! You can also contact us at support@coffeepals.com.

Updated on: 14/10/2024