CoffeePals Starter Plan FAQ
CoffeePals allows organizations to match up to 24 people for free under one program!
On the Starter Plan, you can match up to 24 users in pairs under one program. Matches are sent every week on Tuesdays at 10AM. You can configure the timezone in the program settings to match the timezone your team is in.
On the Starter Plan, you can also use CoffeeMaker with up to 24 users.
If your team or organization exceeds 24 members, we will conclude the CoffeeMaker program after the first three questions have been posted. For our matching programs, we prioritize the initial 24 users who join the team; unfortunately, any additional members beyond this number will not be included in the matching process.
The Starter Plan only includes pairs of two. You can start a free trial to our Pro Plan to start matching in groups of 3-8.
On the Starter Plan, you can only match every week. You can edit your time zone in the program settings. To change the frequency from 1-12 weeks, upgrade to the Pro Plan.
Yes, you can see how many matches have occurred and how many CoffeeMaker topics have taken place. If you want to see if users have reported meeting, how many times each user reported meeting, and other metrics you will need to upgrade to our Pro Plan.
On the Starter Plan, you can only have one Matching program and one CoffeeMaker program running. Your team can start a free trial on a new subscription account with no credit card required. Access the subscription page in the dashboard to get started.
If you have any questions that we did not cover or feedback, hit the purple chat button at the bottom right of the screen! You can also contact us at support@coffeepals.com.
What's included on the Starter Plan
On the Starter Plan, you can match up to 24 users in pairs under one program. Matches are sent every week on Tuesdays at 10AM. You can configure the timezone in the program settings to match the timezone your team is in.
On the Starter Plan, you can also use CoffeeMaker with up to 24 users.
If my team has more than 24 people in it, what happens?
If your team or organization exceeds 24 members, we will conclude the CoffeeMaker program after the first three questions have been posted. For our matching programs, we prioritize the initial 24 users who join the team; unfortunately, any additional members beyond this number will not be included in the matching process.
Can I change the group size to more than 2?
The Starter Plan only includes pairs of two. You can start a free trial to our Pro Plan to start matching in groups of 3-8.
Can I change the frequency?
On the Starter Plan, you can only match every week. You can edit your time zone in the program settings. To change the frequency from 1-12 weeks, upgrade to the Pro Plan.
Can I see analytics of how my team is matching?
Yes, you can see how many matches have occurred and how many CoffeeMaker topics have taken place. If you want to see if users have reported meeting, how many times each user reported meeting, and other metrics you will need to upgrade to our Pro Plan.
Someone in my Microsoft Teams tenant already has a CoffeePals team on the Starter Plan. Can I create a second one?
On the Starter Plan, you can only have one Matching program and one CoffeeMaker program running. Your team can start a free trial on a new subscription account with no credit card required. Access the subscription page in the dashboard to get started.
If you have any questions that we did not cover or feedback, hit the purple chat button at the bottom right of the screen! You can also contact us at support@coffeepals.com.
Updated on: 18/06/2024
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