Articles on: Participants FAQ

How can I opt out of matching?

If matching isn't for you or you just need a break, here are your options:

I'd like to opt-out of matching but remain on the team



You could choose to disable matching for a while, and then reenable matching when you want to rejoin the program! To enable or disable matching:

Click on the "My settings" tab in the CoffeePals App on Microsoft Teams


Find and click on the Program you'd like to opt-out of matching from


Toggle the "Include me in matches" button to turn on or off matching



I'm on vacation and I need to pause matching 🌞



You could choose to pause matching until a certain date, after which matching will be automatically reenable! To pause matching:

Click on the "My settings" tab in the CoffeePals App on Microsoft Teams


Find and click on the Program you'd like to pause matching from


Under "Pause matching", choose the date until which you'd like to pause matching


Once you select a date, click save.


I'm no longer interested in receiving matches and I don't need to be on the team



To stop matching, you can simply leave the team in Microsoft Teams. We may ask you one final time if you've had the chance to meet up with your match. After that, you won't receive any more notifications from the CoffeePals App.

You can still access your personal settings from the dashboard, if you prefer!

Please let us know why it wasn't for you. We're always eager to hear feedback from our users to improve the product in the future. Send us a message using the purple button at the bottom right of the screen or contact us at support@coffeepals.com.

Updated on: 16/07/2024

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