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Roles and access permissions

Dashboard Permissions

All members of an organization have access to the dashboard (web application) to manage their personal settings. The dashboard includes detailed permissions for programs, and the organization.

Programs

Programs have their own permission system, allowing multiple users to help manage them. Program owners can assign additional admins to assist in program management. This can be done by going to Programs → Select a program → Configuration Tab → Program details

Program owners and admins can:

  • Configure and manage program settings
  • Add or remove users within the program
  • View match history and analytics

Organization

Organizations also have a hierarchical permission system:

  • When a user creates an organization, they automatically become the owner.
  • Each organization can have only one owner.
  • The owner can invite others as Admins or Managers to assist with organizational management.

Admin & Owner Permissions

Admins and owners have full control over the organization and can:

  • Manage any program in the organization
  • Edit organization settings
  • View payment history and invoices
  • Change the subscription plan
  • Update payment details

Organization Manager Permissions

Managers have more limited access and can:

  • Create new programs within the organization
  • Manage the programs in which they own

To update organization permissions, navigate to Users → Users table, then locate the member whose permissions you want to change. Click the **Role ** dropdown next to their name to change the role.

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Updated on: 05/05/2025

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