How CoffeePals Billing Works

How Billing Works

Our billing process is transparent and seamless. CoffeePals bills based on how many active users you have. An active user is a user who set their match settings to active or is in a team with CoffeeMaker enabled. All of our prices are in USD.

On Monthly Billing: Your bill increases to the next tier if your active user count surpasses the tier threshold in the previous month, and downgrade if your active user count dips below the threshold.
On Annual Billing: The active user count in your trial period will be used to calculate your first charge. If your active user count goes over the tier limit, you will be charged a prorated amount for the rest of the period. If your active user count decreases, you will be issued a credit for the difference for your next bill.

Payment Options

We currently only accept credit cards. We do make exceptions for enterprise customers.


Any changes to your bill will be reflected on your next invoice. If you have any questions, please contact us at support@coffeepals.com or use the chat button at the bottom right of this page.

Updated on: 18/06/2024